
thanks wb.
Observations, insights and ideas about shoppers, shopping and shops. Online and on the high-street.




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A prototype convenience concept in Paris, Chez Jean is a partnership between Casino, the French supermarket retailer, and Relay, the newspaper chain.
Grand Avenue; a mall in Milwaukee is holding a competition in which the winner is awarded free rent on a store for a year including free interior design to their specification, an advertising package, logo design, launch kit etc. Entrants have to submit a business plan for a ground-breaking retail idea to the mall directors. A really interesting way to get some excitement into the retail sector; targeting potential retailers rather than the usual consumer competitions.Wunderkind Vintage overturns a widespread convention in retail and removes the inconvenience of old, surplus stock — in their Berlin Mitte shop, they eliminate musky closets common in other vintage outlets, they rather bring in the best of last season directly from Wunderkind boutiques around the world. Skipping the sale and outlet part of retail. Last season’s gowns and costumes are celebrated under the vintage crown.
The spacious, light-filled space on Auguststrasse has just the right amount of high-end interior to make shopping there a pleasurable experience.
According to a new research report from US retail consultancy Miller Zell, shoppers are finding in store communications more effective than out of store, 2/3rds are now likely to make shopping lists before convenience shopping and Gen X and Y want more product comparison information in store. For more stats and information on the study see this quick 2 page pdf.
My most frequented store a few doors down the canal has a name you can't fail to notice. Sitting above the rows of not-so-fresh food, wine and other daily 'necessities' are graphic interpretations of great dictators from history painted on black and yellow on the walls.... it's an errrm interesting concept. Taking the idea one step further i noticed yesterday they've made little flyers that launch a new tag line 'Vitamins for the mind and body'... a nice way to wrap up an offering that includes porn, cigarettes, condoms, crisps, Haribo mixes, redbull, fireworks, and sink plungers.







Launched last week, Wisconsin-based Alice offers more than 6,000 unique products from hundreds of different manufacturers in the US. Its prices are 20 percent to 30 percent lower than those at other online stores, and shipping is free. Consumers begin by creating a free account and then selecting a list of all their favourite products, ordering only the items they need right then. Each shipment is bundled together in a single "Alice" box and delivered directly to the consumer’s door. Meanwhile, Alice organizes all the products on the member's list, finds coupons and deals for them, and reminds them to reorder when they are likely to be running low.
Although Alice works much like any other online retailer from the consumer's perspective, behind the scenes it is more like a marketplace, allowing manufacturers to sell directly to US consumers. Because no retail middleman is involved, significant cost savings can be passed on to shoppers, the company says. In addition, Alice's model allows brands to form a direct relationship with consumers, enabling personalized coupons, sampling and loyalty programs.


The Report itself has not been published and is confidential to Visa. It deals with the use of technology by customers, shopping by mobile/cellphone, virtual shopping for fashion, changes in payment systems, green retailing, the use of physical stores for Internet shopping and many other topics of customer and retail interest.
There are two briefing papers, which can be downloaded here www.retailresearch.org/latest_research/index.php